Cookie Policy

Cookie Policy for Dotcom Craft

Effective Date: October 31, 2025

Last Updated: October 31, 2025

Website: https://dotcomcraft.com

1. Introduction

This Cookie Policy explains how Dotcom Craft (“we”, “our”, “us”) uses cookies and similar technologies on our website and digital platforms.

Our goal is to enhance your browsing experience, deliver personalized content, optimize marketing performance, and improve AI-powered automation systems (including AI receptionists, lead-generation bots, and analytics tools).

This policy should be read together with our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites remember your actions and preferences — such as login details, region, or interests — for an improved and consistent browsing experience.

Cookies may be set by Dotcom Craft (first-party cookies) or by third-party platforms (such as analytics, advertising, and AI automation providers).

3. Types of Cookies We Use

We use several categories of cookies to deliver our digital and AI-driven services:

3.1 Essential (Strictly Necessary) Cookies

These cookies are required for the website to function properly. They include:

• Session management and login authentication.
• Security verification to protect against fraud or unauthorized access.
• Basic operation of AI chatbots or automation dashboards.

These cookies cannot be disabled.

3.2 Performance & Analytics Cookies

Used to understand how visitors use our website, measure performance, and improve functionality. This includes:

• Google Analytics
• Meta Pixel
• Microsoft Clarity
• AI-driven tracking systems that learn user behavior for automation optimization

Collected data is aggregated and anonymized whenever possible.

3.3 Functional Cookies

Enhance the user experience by remembering your settings and preferences, such as:

• Language, region, or theme preferences.
• Saved chatbot sessions or AI-generated responses for ongoing interactions.
• Form auto-fill or “recently viewed” content.

3.4 Advertising & Remarketing Cookies

Used to deliver personalized ads on Google, Meta, or partner networks. They track:

• Clicks, conversions, and page engagement.
• Behavior-based ad delivery across sessions.
• AI-based lead scoring and remarketing triggers.

Third-party advertising cookies may include:

• Google Ads & Remarketing Tags
• Meta (Facebook/Instagram) Pixel
• LinkedIn Insights Tag
• Programmatic ad systems used in AI automation

You can manage these cookies directly via Google Ad Settings or Meta Ad Preferences.

3.5 AI & Automation Cookies

Our AI systems (AI Receptionist, Lead Generation Bots, and Chat Automations) may use specialized cookies or session data to:

• Identify returning users.
• Store previous interactions or conversation context.
• Predict or recommend relevant services.
• Track conversion events initiated by automated chat interactions.

These cookies are used only to enhance communication and conversion efficiency. They do not collect sensitive personal information unless explicitly provided by the user.

4. Third-Party Cookies

We may embed or integrate services from third parties, including but not limited to:

• Google Analytics / Ads
• Meta Business Tools (Facebook Pixel, Instagram Tracking)
• Microsoft Advertising / Clarity
• HubSpot / Mailchimp / Brevo
• AI & Chatbot API providers (e.g., OpenAI, Dialogflow, or custom automation tools)

Each of these third parties may set their own cookies under their respective privacy and cookie policies.

Dotcom Craft has no control over these cookies and assumes no liability for third-party cookie behavior.

5. Managing & Disabling Cookies

You can control cookies in the following ways:

5.1 Browser Settings

You can block, delete, or manage cookies directly in your browser settings. However, disabling cookies may affect website functionality, including AI chatbots or analytics dashboards.

5.2 Consent Banner

Upon your first visit, our website displays a cookie consent banner allowing you to:

• Accept all cookies.
• Customize preferences.
• Reject non-essential cookies.

Your consent choices are recorded to comply with international privacy laws.

5.3 Opt-Out Links

You can manage ad tracking preferences via:

• Google Ads Settings
• Meta Ads Preferences
• Your Online Choices (EU)
• Network Advertising Initiative (NAI) Opt-Out

6. International Compliance

Dotcom Craft operates globally, and our data handling complies with international privacy frameworks:

7. AI, Data & Transparency

Our AI systems use limited cookie-based or session-based data for:

• Personalized automation (AI Receptionist & Lead Generation).
• Improving AI model responses and service delivery accuracy.
• Measuring campaign conversions driven by automated tools.

However, all AI data collection complies with privacy laws and is used solely for service improvement, not for resale or profiling beyond stated purposes.

We maintain transparency on:

• AI interaction logs.
• Automated decision-making scope.
• Data retention periods in compliance with our Privacy Policy.

8. Data Retention

Cookie data is retained as follows:

• Session Cookies: Expire once you close your browser.
• Persistent Cookies: Retained for 6–12 months unless deleted earlier.
• AI Session Data: Retained for 90 days for system optimization, then anonymized or deleted.

9. Updates to This Cookie Policy

We may periodically update this policy to reflect:

• New cookies or tracking tools added to the website.
• Legal or regulatory changes.
• New AI or automation features introduced.

Updated versions will include a new “Last Modified” date. Continued use of our site after updates constitutes your acceptance.

10. Contact Us

If you have questions about this Cookie Policy or how cookies are used, please contact:

Email: support@dotcomcraft.com

Website: https://dotcomcraft.com

About Us: https://dotcomcraft.com/about-us/