Frequently Asked Questions (FAQ)

We offer both short-term and long-term maintenance. Short-term maintenance includes performance audits, on-page SEO, image optimization, and updates. Long-term maintenance provides ongoing support, updates, and content creation, ensuring your website stays optimized and secure.

Yes, we provide complete redesigns as part of our maintenance and development services. Our redesigns focus on improving user experience, aesthetics, SEO, and overall site functionality to align with your brand and goals.

Short-term maintenance involves one-time updates, performance tuning, and visual improvements. Long-term maintenance is for ongoing support and continuous updates over six months or more, ensuring your site is always current and performing well.

Absolutely! We offer custom features such as AI chatbots, appointment booking, email collection forms, and more. Let us know your requirements, and we’ll incorporate them into your website design or maintenance plan.

We require a 50% upfront payment for both website development and maintenance services. For long-term maintenance plans, payments are structured as three months in advance to ensure continuous support.

Yes, we provide 24/7 support as part of our maintenance service to address any issues and keep your site running smoothly. For new developments, support is available post-launch to resolve any initial concerns.

Yes, we can take over maintenance for existing WordPress websites. After a preliminary audit, we recommend the best updates and improvements based on the site’s current condition and your goals.

Yes, our long-term maintenance requires a six-month minimum contract. This allows us to deliver consistent support and improvements, ensuring your site remains optimized and fully functional over time.

Cancellations are possible before work begins. For ongoing services, if you wish to cancel, please inform us 30 days in advance for maintenance. Refunds are not available after a website is launched or once maintenance is underway, due to the commitment of resources and time.