Privacy Policy for Dotcom Craft
Effective Date: October 31, 2025
Last Updated: October 31, 2025
Website: https://dotcomcraft.com
1. Introduction
Welcome to Dotcom Craft (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://dotcomcraft.com and our related digital marketing, AI automation, and web-based services.
We operate in compliance with international privacy regulations, including:
- General Data Protection Regulation (GDPR) – European Union & UK
- California Consumer Privacy Act (CCPA) – United States
- Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
- Privacy Act 1988 – Australia
- Privacy Act 2020 – New Zealand
- Personal Data Protection Act (PDPA) – Singapore
- Digital Personal Data Protection Act (DPDPA) 2023 – India
By accessing or using our website or services, you agree to this Privacy Policy and our Disclaimer, Terms of Service, and Cookie Policy.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information
Information you provide directly through forms, chats, or service inquiries, such as:
- Name
- Email address
- Phone number
- Company name
- Project or service interest details
- Billing or invoice details (if applicable)
b. Automatically Collected Data
When you visit our website, we automatically collect technical and usage data, such as:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Referring URLs
- Pages viewed and time spent
- Actions taken on site (clicks, scrolls, etc.)
Collected via cookies, tracking pixels, and analytics tools (see Cookie Policy).
c. AI-Related Data
When interacting with our AI-powered tools such as:
- AI Receptionist / Chatbot
- AI Lead Generation Systems
- AI Email Automation
We may process non-sensitive conversation data, including message content and engagement history, solely for:
- Maintaining chat continuity
- Improving automation accuracy
- Analyzing user interaction patterns
We do not use AI tools to make legally binding, financial, or human resource decisions about you.
3. How We Use Your Information
Dotcom Craft uses collected information to:
- Provide and manage our services (SEO, web design, Google Ads, Facebook Ads, content writing, email marketing, AI automation).
- Respond to your inquiries, support requests, or service needs.
- Improve website functionality, UX, and marketing strategy.
- Manage communication preferences (emails, newsletters, or promotional updates).
- Conduct analytics and performance reporting through AI or analytics platforms.
- Comply with legal obligations and enforce our terms and policies.
All data processing activities are conducted on lawful bases such as consent, legitimate interest, and contractual necessity, depending on the jurisdiction.
4. AI and Automation Disclosure
We utilize AI tools and integrations (such as ChatGPT, Zapier, Make.com, Google Ads Smart Tools, and other marketing automation systems) to enhance efficiency and personalization.
a. How AI Is Used
- Automating responses through chat or forms
- Generating content suggestions or campaign reports
- Identifying marketing opportunities or leads
- Scheduling or routing communications
b. AI Data Protection
- Data processed by AI tools is anonymized or pseudonymized where possible.
- We do not sell, share, or use AI data for profiling or behavioral tracking outside the purpose stated.
- Any third-party AI processor we use complies with GDPR, CCPA, DPDPA, and similar privacy laws.
c. No Liability Clause
Dotcom Craft is not liable for errors, inaccuracies, or outcomes arising from AI-generated or automated outputs, including leads, recommendations, or reports. All AI-assisted outputs are provided “as is” for informational and operational purposes only.
5. Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share information with trusted third parties, including:
- Service providers supporting analytics, email delivery, or hosting
- AI and automation vendors (e.g., OpenAI, Zapier, Google, Meta)
- Payment processors or billing partners (if applicable)
- Legal or regulatory authorities (only when required by law)
All such parties are bound by confidentiality and data processing agreements ensuring lawful data handling.
6. International Data Transfers
Your data may be transferred to and processed on servers located outside your home country, including in the United States, EU, Singapore, or India. We use standard contractual clauses (SCCs) and equivalent safeguards to ensure compliance with global data protection standards.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services or fulfill contracts
- Comply with legal and accounting obligations
- Resolve disputes or enforce agreements
Data collected through AI chat or marketing automation may be retained for internal performance analysis but is anonymized to prevent personal identification.
8. Your Rights (Depending on Jurisdiction)
You may have the following rights under applicable laws:
- Access – Request a copy of your personal data
- Rectification – Correct inaccurate or incomplete information
- Erasure – Request deletion of your personal data (“Right to be Forgotten”)
- Restriction – Limit how we use your data
- Data Portability – Receive your data in a structured, machine-readable format
- Withdraw Consent – Opt out of marketing communications or data tracking
You can exercise your rights by contacting us at support@dotcomcraft.com. We respond to valid requests within legally required time frames.
9. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse, including:
- SSL/TLS encryption
- Firewall and malware protection
- Secure hosting and backup systems
- Limited staff access to sensitive information
However, no online system is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security of transmitted data.
10. Third-Party Links and Integrations
Our website may include links to external websites, plugins, or embedded tools (e.g., Google Maps, Meta Pixels, AI systems). We are not responsible for the privacy practices or content of those third-party websites. Please review their respective privacy policies before sharing any personal data.
11. Children’s Privacy
Dotcom Craft’s website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided personal information to us, please contact us immediately for removal.
12. Limitation of Liability
To the fullest extent permitted by law:
- Dotcom Craft, its owners, employees, or affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
- We assume no liability for losses arising from reliance on AI-generated or automated results.
- All content, including AI-assisted information, is provided for informational purposes only and should not be construed as professional advice.
Users are responsible for consulting certified experts before making business, legal, or financial decisions based on any website content or automation outputs.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or our services. Any updates will be posted on this page with the revised “Last Updated” date. Continued use of our website after updates constitutes your acceptance of the revised Policy.
14. Contact Us
For questions or concerns regarding this Privacy Policy or data protection practices, please contact:
Email: support@dotcomcraft.com
Website: https://dotcomcraft.com
About Us: https://dotcomcraft.com/about-us/
Cookie Policy: https://dotcomcraft.com/cookie-policy/