Website: https://dotcomcraft.com
Dotcom Craft respects your privacy and is committed to protecting personal information collected through our website and services. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website or engage with our digital marketing, website management, content creation, advertising, and AI-enabled automation services.
This policy applies to users worldwide and is designed to align with applicable data protection and privacy laws, including the General Data Protection Regulation, UK GDPR, California Consumer Privacy Act, Personal Information Protection and Electronic Documents Act, Privacy Act 1988 of Australia, Privacy Act 2020 of New Zealand, Personal Data Protection Act of Singapore, and the Digital Personal Data Protection Act, 2023 of India.
By accessing or using our website or services, you agree to the terms of this Privacy Policy, along with our Terms of Service, Disclaimer, and Cookie Policy.
1. Information We Collect
a. Information You Provide Voluntarily
We may collect personal information that you choose to provide through contact forms, inquiry forms, service requests, email communication, or chat features. This may include:
- Name
- Email address
- Phone number
- Company or business name
- Project or service-related details
- Billing or invoicing information, where applicable
You are not required to provide personal information unless it is necessary to respond to your request or deliver a service.
b. Automatically Collected Information
When you visit our website, certain technical and usage information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Referring website URLs
- Pages visited and time spent
- Interaction data such as clicks or scroll behavior
This information is collected using cookies, analytics tools, and similar technologies, as described in our Cookie Policy.
c. AI and Automation Interaction Data
When you interact with AI-powered features such as chatbots, AI receptionist tools, lead capture systems, or automated email workflows, limited non-sensitive data may be processed. This may include message content, timestamps, and interaction flow data.
Such data is used only to maintain communication continuity, improve system performance, and analyze service effectiveness. Dotcom Craft does not use AI systems to make legally binding, financial, employment, or eligibility decisions about users.
2. How We Use Information
Information collected by Dotcom Craft may be used for the following purposes:
- To provide and manage requested services
- To respond to inquiries, proposals, or support requests
- To improve website performance, usability, and content quality
- To manage communications, including service updates and responses
- To analyze website traffic and service effectiveness
- To comply with legal obligations and enforce our policies
Data is processed based on lawful grounds such as user consent, contractual necessity, legal obligations, or legitimate business interests, depending on applicable laws.
3. Use of AI and Automation Tools
Dotcom Craft uses AI-assisted tools and automation platforms to support operational efficiency, reporting, content workflows, and communication handling.
a. Purpose of AI Use
AI systems may assist with tasks such as:
- Automating basic responses and inquiries
- Generating draft content or performance summaries
- Supporting marketing analysis and lead routing
- Streamlining internal workflows
b. Data Protection in AI Processing
Where possible, data processed through AI tools is anonymized or pseudonymized. We do not sell AI interaction data or use it for unauthorized profiling or behavioral tracking.
Third-party AI service providers are selected based on reasonable compliance with applicable data protection standards.
c. AI Limitation and Liability Disclaimer
AI-assisted outputs may contain inaccuracies, limitations, or outdated information. All AI-generated or AI-assisted content and outputs are provided on an “as available” basis for general informational or operational use only.
Dotcom Craft assumes no liability for actions taken based on AI-generated suggestions, outputs, leads, or reports.
4. Sharing of Information
Dotcom Craft does not sell or rent personal information. We may share limited data with trusted third parties only when necessary, including:
- Website hosting and infrastructure providers
- Analytics and email communication service providers
- AI and automation service vendors
- Payment processors, where applicable
- Legal or regulatory authorities, when required by law
All third-party service providers are required to handle data in accordance with contractual confidentiality and data protection obligations.
5. International Data Transfers
Your information may be processed or stored on servers located outside your country of residence. Where international data transfers occur, Dotcom Craft uses appropriate safeguards such as contractual protections to support compliance with applicable privacy laws.
6. Data Retention
Personal information is retained only for as long as necessary to fulfill service purposes, comply with legal obligations, resolve disputes, or enforce agreements.
AI interaction data and analytics information may be retained in anonymized or aggregated form for internal performance review and improvement.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights that include:
- Requesting access to personal data
- Requesting correction of inaccurate information
- Requesting deletion of personal data, subject to legal limits
- Restricting or objecting to certain processing activities
- Requesting data portability
- Withdrawing consent for marketing communications
Requests may be submitted to support@dotcomcraft.com. Identity verification may be required before processing requests.
8. Data Security
Dotcom Craft uses reasonable technical and organizational safeguards to protect information, including encryption, secure hosting, access controls, and system monitoring.
Despite these measures, no method of online transmission or electronic storage can be guaranteed as completely secure. Use of the website is at your own risk.
9. Third-Party Links and Tools
Our website may include links to third-party websites, plugins, or embedded services. Dotcom Craft is not responsible for the privacy practices, content, or data handling of external websites or platforms.
Users should review third-party privacy policies before sharing information.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted upon notification.
11. Limitation of Liability
To the fullest extent permitted by law, Dotcom Craft, its owners, affiliates, and service providers shall not be liable for any direct or indirect damages arising from:
- Use or inability to use the website or services
- Reliance on content, automation, or AI-assisted outputs
- Third-party tools, integrations, or platforms
All content is provided for informational purposes only and does not constitute professional advice.
12. Policy Updates
This Privacy Policy may be updated to reflect changes in legal requirements, technology, or services. Updates will be published on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
13. Contact Information
For privacy-related questions or requests, contact:
Email: support@dotcomcraft.com
Website: https://dotcomcraft.com
About Us: https://dotcomcraft.com/about-us/
Cookie Policy: https://dotcomcraft.com/cookie-policy/
Last Updated: January 15, 2026