Website: https://dotcomcraft.com
These Terms of Service govern your access to and use of the Dotcom Craft website and all related services, tools, content, and systems operated by Dotcom Craft. By accessing or using our website or services, you agree to be bound by these Terms, along with our Privacy Policy, Disclaimer, and Cookie Policy. If you do not agree, you must stop using the website and services immediately.
1. Services Offered
Dotcom Craft provides digital and technology-based services that may include:
- Website management, SEO, and content marketing
- Digital advertising services, including search and social media campaigns
- Web design, development, and branding services
- Email marketing and marketing automation
- AI-assisted automation, including AI receptionist tools, lead handling, and customer communication systems
- Consulting, analytics, reporting, and related services
Services may involve the use of third-party software, platforms, APIs, automation tools, and artificial intelligence systems.
2. Eligibility and User Obligations
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use our website or services. By using our services, you confirm that you have the legal authority to enter into a binding agreement.
You agree to use the website and services lawfully and not to:
- Violate applicable laws or regulations
- Infringe intellectual property or other legal rights
- Disrupt, interfere with, or misuse website systems, AI tools, or automation workflows
- Introduce malware, spam, or harmful code
- Misrepresent information provided to Dotcom Craft
Dotcom Craft may restrict or terminate access for violations of these Terms.
3. AI and Automation Use
Dotcom Craft uses artificial intelligence and automation systems to support operational efficiency, communication handling, reporting, and service delivery.
a. Nature of AI Outputs
AI-assisted tools may be used for:
- Responding to inquiries
- Routing leads or messages
- Supporting analytics and reporting
- Automating workflows and communications
AI-generated or AI-assisted outputs are provided for informational or operational support only and may contain inaccuracies or limitations.
b. No Reliance or Guarantees
Dotcom Craft does not guarantee the accuracy, completeness, or suitability of AI-generated outputs. You acknowledge that AI systems are probabilistic and depend on external data and platforms.
You are responsible for reviewing outputs and consulting qualified professionals before making business, legal, financial, or strategic decisions.
4. Client Responsibilities
When engaging Dotcom Craft services, you agree to:
- Provide accurate, lawful, and up-to-date information
- Ensure you hold necessary rights to any content, data, or materials supplied
- Review deliverables within reasonable timeframes
- Comply with advertising platform rules and applicable laws
You acknowledge that marketing, SEO, advertising, and automation outcomes depend on external factors beyond Dotcom Craft’s control.
5. Fees, Billing, and Payments
Unless otherwise agreed in writing:
- Fees are payable in advance or according to agreed milestones
- Payments are non-refundable except where required by law
- Quoted prices exclude applicable taxes, gateway fees, or third-party charges
- Late or unpaid invoices may result in service suspension
Recurring services continue until canceled in writing under the terms of the applicable agreement.
6. Intellectual Property Rights
All website content, branding, designs, systems, and materials are owned by or licensed to Dotcom Craft.
You may not copy, modify, distribute, or reuse our materials without written permission.
For client projects:
- Client-supplied materials remain the client’s property
- Work produced by Dotcom Craft remains our property until full payment is received
- Upon payment, clients receive a non-exclusive, non-transferable license to use deliverables for their intended purpose
7. Third-Party Platforms and Integrations
Services may integrate with third-party platforms such as advertising networks, hosting providers, automation tools, analytics services, or AI providers.
Dotcom Craft does not control third-party platforms and is not responsible for downtime, errors, data handling, pricing changes, policy enforcement, or service interruptions caused by external providers.
Use of third-party services is subject to their own terms and policies.
8. Data Protection and Cookies
Use of our website and services is governed by our Privacy Policy and Cookie Policy, which explain how personal data is collected, processed, and stored.
By using our services, you consent to these data practices.
9. Limitation of Liability
To the maximum extent permitted by law, Dotcom Craft, its owners, employees, contractors, and affiliates shall not be liable for any direct or indirect damages arising from:
- Use or inability to use the website or services
- Reliance on content, reports, automation, or AI-assisted outputs
- Advertising or platform policy changes
- Third-party system failures or integrations
- Business losses, lost profits, or data loss
All services and content are provided on an “as available” basis without warranties.
10. Indemnification
You agree to indemnify and hold harmless Dotcom Craft and its representatives from any claims, losses, liabilities, or expenses arising from:
- Breach of these Terms
- Misuse of services or systems
- Violation of laws or third-party rights
- Content or data provided by you
11. Confidentiality
Both parties agree to maintain the confidentiality of non-public business or technical information shared during service delivery. Dotcom Craft may reference completed work or anonymized results for portfolio or marketing purposes unless otherwise agreed.
12. Suspension and Termination
Dotcom Craft may suspend or terminate services without notice if you:
- Breach these Terms
- Engage in unlawful or abusive conduct
- Fail to meet payment obligations
Termination does not affect obligations related to fees, confidentiality, or indemnification.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of India. Mandatory consumer protections in other jurisdictions may apply where required by law.
All disputes are subject to the jurisdiction of the courts located in Bengaluru, India.
14. Updates to These Terms
Dotcom Craft may update these Terms to reflect changes in services, law, or technology. Updated versions will be posted on this page. Continued use after updates constitutes acceptance of the revised Terms.
15. Contact Information
For questions regarding these Terms, contact:
Email: support@dotcomcraft.com
Website: https://dotcomcraft.com
About Us: https://dotcomcraft.com/about-us/
Last Updated: January 15, 2026