Terms of Service for Dotcom Craft
Effective Date: October 31, 2025
Last Updated: October 31, 2025
Website: https://dotcomcraft.com
1. Introduction
Welcome to Dotcom Craft (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website https://dotcomcraft.com and any products, services, or tools offered by Dotcom Craft, including but not limited to:
- Digital marketing and advertising (Google Ads, Meta Ads, social campaigns)
- Search Engine Optimization (SEO) and content marketing
- Web design and development
- Email marketing and automation
- AI-powered automation (AI receptionist, lead generation, customer care)
- Consulting, analytics, and related services
By accessing or using our website and services, you agree to these Terms, as well as our Disclaimer, Privacy Policy, and Cookie Policy. If you do not agree, please discontinue use of our services immediately.
2. Use of Services
a. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using our website, you confirm that you have the legal authority to enter into these Terms.
b. Acceptable Use
You agree not to:
- Use our website or services for unlawful purposes.
- Copy, modify, or distribute our content without written consent.
- Upload or transmit harmful code, spam, or malicious data.
- Interfere with our servers, AI systems, or automation processes.
- Misuse any AI-assisted functionality, chatbot, or lead system.
c. Service Modifications
Dotcom Craft reserves the right to:
- Modify, suspend, or discontinue any service or feature without prior notice.
- Restrict or terminate access to users who violate these Terms.
We are not liable for any modification, suspension, or discontinuation of service.
3. AI and Automation Disclosure
Dotcom Craft integrates AI technologies and automation systems to enhance user experience, efficiency, and marketing performance. These may include AI receptionists, chatbots, automated lead generation, and analytics optimization.
a. AI Functionality
AI tools may be used for:
- Responding to website inquiries
- Collecting and routing leads
- Generating campaign reports or suggestions
- Automating emails and chat responses
b. AI Output Disclaimer
All AI-generated responses, insights, and automation results are for informational purposes only and are not guaranteed to be accurate, complete, or error-free.
Dotcom Craft:
- Does not make any warranties (express or implied) about AI outcomes.
- Holds no liability for any damages, business losses, or errors arising from AI-assisted content or recommendations.
- Advises users to consult certified professionals for legal, financial, or strategic decisions.
4. Client Responsibilities
When engaging our services, you agree to:
- Provide accurate, lawful, and updated information for campaigns or projects.
- Obtain proper rights for any materials or data you supply (images, text, trademarks, etc.).
- Review and approve deliverables in a timely manner.
- Ensure compliance with all advertising and platform policies (e.g., Google Ads, Meta Ads).
You are solely responsible for outcomes of advertising campaigns, SEO rankings, or automation results, as performance may vary based on multiple external factors.
5. Payments and Billing
Unless otherwise stated in a separate contract or proposal:
- All fees are payable in advance or per agreed milestones.
- Payments are non-refundable except where required by applicable law.
- Service quotes exclude taxes, transaction fees, or third-party charges.
- Late or incomplete payments may result in project delays or suspension.
For recurring services (e.g., digital marketing retainers or AI automation maintenance), billing will continue as per your subscription or agreement unless canceled in writing.
6. Intellectual Property Rights
All content, design elements, software, graphics, and materials on dotcomcraft.com are owned or licensed by Dotcom Craft. You may not copy, reuse, modify, or redistribute any of our materials without written permission.
For commissioned projects:
- Client-provided content remains client property.
- Custom designs or code developed by Dotcom Craft remain our property until full payment is received.
Upon completion and payment, clients receive a non-exclusive, royalty-free license to use deliverables for intended purposes.
7. Third-Party Tools and Integrations
Our services may integrate with or rely on third-party platforms, such as:
- Google, Meta, LinkedIn, Mailchimp, OpenAI, Zapier, Make.com, and others.
Each third-party platform has its own terms and policies. Dotcom Craft is not responsible for data handling, downtime, or errors arising from third-party tools or external integrations.
8. Data Privacy and Cookies
Your use of our website and services is also governed by our:
- Privacy Policy – covering data collection, use, and AI processing
- Cookie Policy – detailing tracking and analytics tools
By using our site, you consent to our data practices described in those policies.
9. Limitation of Liability
To the fullest extent permitted by law, Dotcom Craft, its owners, employees, agents, and affiliates shall not be liable for any:
- Direct, indirect, incidental, consequential, or punitive damages;
- Business interruption, loss of profits, or data loss;
- Errors, inaccuracies, or delays in services, including AI or automation results;
- Platform-related issues (Google, Meta, or third-party networks);
- Client misuse or misinterpretation of our content or deliverables.
All content, advice, and automation tools are provided “as is” and without warranties of any kind.
10. Indemnification
You agree to indemnify and hold harmless Dotcom Craft, its affiliates, directors, and staff from any claims, damages, or liabilities arising from:
- Your breach of these Terms;
- Misuse of our services or intellectual property;
- Violation of third-party rights (including data or content ownership);
- Results derived from AI or automated systems used on your behalf.
11. Confidentiality
Both parties agree to maintain confidentiality regarding sensitive business, marketing, or technical information shared during the course of a project. However, Dotcom Craft reserves the right to showcase completed work or anonymized case studies for portfolio or marketing purposes.
12. Termination
We may suspend or terminate access to our services immediately, without prior notice, if you:
- Breach these Terms or applicable laws;
- Engage in fraudulent or abusive behavior;
- Fail to pay fees on time.
Upon termination, your right to use our services ceases immediately. Any obligations related to payment, confidentiality, or indemnity shall survive termination.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed under the laws of the Republic of India. Users from other jurisdictions (USA, UK, EU, Canada, Australia, New Zealand, Singapore) agree that disputes will be resolved in accordance with Indian law, without prejudice to mandatory protections under their local regulations.
All disputes are subject to the exclusive jurisdiction of courts in Bengaluru, India.
14. Updates to These Terms
Dotcom Craft reserves the right to update or modify these Terms at any time. The latest version will be posted on this page with the updated Last Revised date. Continued use of our website after such changes signifies your acceptance of the revised Terms.
15. Contact Us
For questions, clarifications, or legal requests, please contact:
Email: support@dotcomcraft.com
Website: https://dotcomcraft.com
About Us: https://dotcomcraft.com/about-us/